FAQ's
Frequently asked questions about the Natures Pure Spa Program
Is the Natures Pure Spa Program chemical free?
There is no such thing as "chemical free" when it comes to pool and spa water care. Everything you put in the water is some type of chemical. What the program consists of are the two primary parts of every system which are the sanitizer and oxidizer, and two support products (energizer & mineralizer) designed to reduce the amount of sanitizer required. Sanitizers are required to prevent the bacteria in water from making you sick or causing an infection. There are only three approved by the FDA for hot tub use. Chlorine, bromine and biguanide. If your water treatment program does not contain one of these three sanitizers, it may not be completely safe to use. The Natures Pure Spa Program uses chlorine as the primary sanitizer.
What makes the Natures Pure Spa Program a reduced chemical system?
Since all programs require one of the same three sanitizers, (chlorine, bromine, biguanide) reducing the amount of sanitizer required means replacing it with wither another form of sanitization or enhancing the sanitizers ability to work better with less of it. This program accomplishes both of those goals with the Energizer and Mineralizer. Using both parts will allow you to use up to 80% less sanitizer making the chore of keeping your spa water clean and clear much easier.
Do I have to use all four parts of the program to achieve an 80% reduction?
The short answer is no. Parts 1 & 2 are the same Dichlor sanitizer and MPS oxidizer (shock) you may already be using now. Parts 3 & 4 are the "secret sauce" that reduce the sanitizer levels. You can continue to use your existing sanitizer (chlorine or bromine) and shock, then add the Natures Pure Spa mineralizer and energizer to achieve the reduction shown. Biguanide users can use the Natures Pure Spa Energizer to enhance the quality water and experience a softer, clearer spa but the sanitizer levels must be maintained per your instructions.
My spa uses a "salt system". Can this program accomplish the same for me?
YES! You may or may not realize it but your "salt system" simply generates either chlorine or bromine to sanitize the spa water. Regardless of how you get the sanitizer in the water, our system reduces the amount required.
How often do I need to check my water?
Regardless of how you take care of your spa you should test the water for proper sanitizer levels frequently. At a minimum, once per week should your goal with this program. The addition of parts 3 & 4 of our program "flatten out" the rollercoaster of high/low sanitizer levels experienced by most spa owners. If you are NOT using all four parts of the program we suggest testing more often. Keep in mind that proper sanitizer levels are the only thing preventing bacteria from causing water born illnesses.
How often should I "shock" my spa?
The amount of oxidizer (shock) required is a variable that no instruction book or bottle can tell you. Shock primarily removes bather waste. How much sweat, body oil, hair products, under arm deodorant and other stuff did you leave behind? The number of persons and the frequency they use the spa is yet another variable. A good starting point is 2oz per person per week and adjust as needed. If you experience cloudy water or foam, chances are you need to add more. If you experience clear water but some irritation, you may be adding too much. Many users find a simple routine such as adding a small amount after each use a successful treatment option.
How often do I need to change my spa water?
Using the complete four part program requires a drain and refill every four months. The mineralizer will loose effectiveness after that and you will find the water more difficult to manage.
My spa uses an ozonator. Do I still need to use the same chemicals?
Yes. Even though ozone is an effective oxidizer and will even destroy microorganisms directly exposed to the ozone, the ozone is relatively short lived in your hot tub water. As such the ozone is not present in the water for a sufficient length of time to assure adequate sanitation of the entire tub and the surfaces and plumbing.
I cant seem to control my pH. What can I do?
pH is "locked in" by one of two things. High Alkalinity Enough part 4, Energizer If you are not using our Natures Pure Spa Energizer, you may experience pH bounce. Our energizer formula will lock in your pH so that it will not fluctuate drastically. As a side benefit, it also makes your water feel softer and sparkle.
My spa is foaming, what should I do?
There are several reasons that a spa foams. A common cause is the rapidly moving water combined with bathers bringing in soaps and detergents on their bodies and bathing suits. Showering before entering the spa helps prevent this problem. If excess detergents are the cause of the foam, using a defoamer such as Natures Pure Spa Foam Out will reduce the amount of foaming temporarily. Another cause of foaming is soft water. This means that the calcium level in the water is low. This can be corrected by raising the calcium level to 150-400 ppm by using Natures Pure Spa Calcium Increaser. Organic waste build up can also cause foaming. By shocking the spa on a regular basis, the waste is oxidized out of the water and foaming is reduced.
Can I use soft water in my spa?
NO. Water that is low in calcium hardness can be corrosive to other metal parts in your spa, particularly your heater. We recommend maintaining a calcium hardness level of 150 – 400 ppm. Maintaining proper calcium hardness levels will also help reduce foaming.
My spa dealer says bromine is the only thing they recommend. Can I use it with this system?
Yes. Simply swap out part 1 of our system with your bromine. Part 2 of our system is the same non-chlorine MPS shock you are already using. Using parts 3 & 4 will allow you to reduce the amount of bromine required by up to 80%.